Make memories at ECCC
Official ECCC Photo Ops Will Be Provided By Epic Photo Ops
Buy Photo Ops & Select Autographs
SAY CHEESE! Stand side-by-side with your favorite ECCC celebrity and make a memory that will last a lifetime. How awesome would it be to have photographic evidence to prove you were standing THAT close to your favorite celebrities and voice actors? Your friends will be in awe, and you’ll have an incredible souvenir you can frame and treasure forever!
Autograph Info
We encourage you to pre-purchase Autographs as sessions can sell out quickly and ATM lines can be long at the show.
Only Select Autographs are available for presale. If you notice someone you want to get an Autograph from does not have Autographs available (and it doesn’t say SOLD OUT on Epic’s website) that means those Autographs will only be available to purchase onsite at ECCC at that specific guest’s Autographing table.
Need to change the day of your Autograph? Here’s how: using the email address you used to purchase Autograph tickets with, create an account here. After logging in, you can make changes to existing tickets such as change the day or group if sessions are not sold out.
Photo Op Info
You are welcome to have up to 4 individuals & any children under 3 per Photo Op ticket (not counting the celebrities).
For your comfort we have implemented a "group" system much like the zone system used in airports. Select Photo Ops are subdivided into 10-minute sessions per group - ex. Group 1 starts at 5:00 PM, Group 2 at 5:10 PM, Group 3 at 5:20 PM, etc. This allows you to only arrive a few minutes before your group's start time rather than wait an hour or more.
We encourage you to pre-purchase Photo Ops as sessions can sell out quickly and ATM lines can be long at the show.
Need to change the day of your Photo Op? Here’s how: using the email address you used to purchase Photo Op ticket with, create an account here. After logging in, you can make changes to existing tickets such as change the day or group if sessions are not sold out.
FAQs
When does the Photo Op and Autograph schedule go live?
The schedule typically goes live 4-6 weeks prior to the event.
I’ve never bought a Photo Op before, what’s it like?
Photo Ops are a very quick process to provide you with a high quality, professional photo of you and your fave celebrity. These are NOT meet and greets. You can't ask for an autograph or hug and will not be able to give the guest a present (that's what Autograph signings are for). You will be brought into the photo booth, given the prompt "Ready?" by the photographer, and the photographer will snap the photo. You will need to exit the booth immediately following your photo. The whole process will take a few seconds. Photo Op times are limited so this ensures that every fan in line will be able to get their photo.
When should I begin lining up for my Photo Op?
We ask that you arrive between 5 and 15 minutes prior to your photo op. Once the line moves, it moves very quickly and often those that arrive closest to the session time wait the least amount of time. Lining up more than 15 minutes prior to your photo op will result in security asking you to leave the area until it is time for your photo op.
Do I need a ticket to ECCC to buy a Photo Op or Autograph?
Yes, a ticket to ECCC for the day you are purchasing a Photo or Autograph for is required. Please ensure you purchase an admissions ticket prior to purchasing any photo ops. If you purchase a Photo Op or Autograph without purchasing an admission ticket, in the case that the event is sold out, we will not be offering refunds for missed Photo Ops or Autographs.
The Photo Op or Autograph that I wanted is sold out, now what?
The best way to avoid missing out is to purchase your photo ops online prior to the show. If you wait to purchase your photo op onsite, then you run the risk of it being sold out.
What if I'm late or miss my Photo Op?
If you are late arriving and the Guest has already departed, you will have forfeited your photo op and will not receive a refund. If you miss your photo op, you will also not receive a refund.
I changed my mind and don’t want my Photo Op or Autograph anymore, can I get a refund?
If you no longer wish to obtain a photo with a guest, you can exchange your ticket for another guest, providing the photo session has not already started. Photo Op and Autograph refunds will be available up to 7 days prior to the start of the event.
Can I purchase extra copies or a JPEG file of my Photo Op?
Absolutely. You may purchase additional print copies and/or JPEGs when you buy online or onsite for an extra $10 each.
I paid for a JPEG but if never came, what do I do?
Please email [email protected] with the name of the event and the number on your receipt, and someone will confirm your email address with you.
How long do I have to wait for my printed photo or digital copy if I purchased one?
You should receive the printed photo and/or the digital copy if you purchased it within minutes after your Photo Op.
Can I use my personal camera to take photos in the Photo Op area?
Personal cameras are strictly prohibited in the Photo Op area.
I would like to bring a gift for a celebrity – can I bring it to them during their Photo Op?
Please do not bring gifts for the guests during their Photo Ops. This creates delays while they hand off the gifts to someone else. As a general rule of thumb, it is recommended that fans do not present guests with gifts as they often do not have space to fit the gifts into their luggage or they can’t bring the gifts home with them. Gifts of food and/or beverage are strictly prohibited.